What We DoOur goal is to help you maintain an effective, reliable IT environment. We are committed to professional excellence, courteous, transparent communication, and cost-effective solutions. Whether you are a commercial business, a non-profit organization, or a residential client, we have a level of service that will work for you.
Whether your environment includes hundreds of networked computers in multiple locations or one home laptop, Managed Services provide you with real-time preventative maintenance and expert support should a problem occur. We monitor your computers and peripherals and respond within minutes to keep your systems running as they should. See our Managed Services page for details.
CONNECTIVITY AND SECURITY
We identify breakdowns in communication between devices and ensure that those connectivity issues are resolved. Additionally, we help you to implement security policies to ensure the right people have access to what they need. We also provide virus protection and network security products.
NEW HARDWARE SET UP & MAINTENANCE
We set up and maintain any new or existing individual systems or network computers, servers, firewalls, switches, printers, and other hardware. We can advise you on the best hardware for your environment. When we buy something in your behalf, we do not add to the actual purchase price.
DATA TRANSFER FROM OLD TO NEW COMPUTERS
Including email, address book, data files, documents, images, media, etc.
“COM Aquatics has been working with West Texas IT Consulting since 2017, and the experience has been a breath of fresh air. We are provided with solutions that fit within our non-profit budget, and enjoy the benefits of systems that consistently work for us. We no longer worry that our IT systems will fail at critical moments. John and his entire staff are friendly and kind, and have been able to resolve all of the issues throughout our large campus and staffing group.”
Business Manager – COM Aquatics
VOIP (VOICE OVER IP) PHONE SERVICES & MOBILE DEVICE NETWORK MANAGEMENT
We provide, install and maintain complete VoIP systems. Forwarding rules, single-number-reach, auto-attendant, call recording, etc. We can also make sure that your employees are communicating effectively through mobile device maintenance and upgrades.
When your PC or laptop gets a virus, your work stops, and your personal data is at risk. We can remove most viruses the same day you call.
PC, Mac, and Microsoft Office training, as well as training on Apple and Android devices. Training to suit your needs.
OPERATING SYSTEM OR SOFTWARE MAINTENANCE
We can upgrade you to the latest version of your device’s operating system and, if you choose, set up automatic updates.
Advice and planning, cost-estimating, acquisitions, cabling, networking, installation and final set up. We do it all.
WEB HOSTING & EMAIL SERVICES
Complete web hosting services, domain and private registration, website development, and updates. Also, email hosting services, configuration, troubleshooting, rules maintenance and SPAM filtering.
We track all of your pertinent IT information so that access to devices and networks is maintained even if you lose user names and passwords.
SECURITY SYSTEM CONSULTING & MAINTENANCE
Working with our licensed sub-contractors, we design, install, and maintain security related systems. This includes security cameras, access control, burglar alarms, etc.
CLOUD-BASED MONITORED DATA BACKUPS
WEBSITE AND LOGO DESIGN
We spend time learning about your business and your target market. Then we work with you to create a clean, effective new website or an attractive update to your current site. We can also create beautiful logos as part of your branding strategy.
PRICING AND AVAILABILITY
Commercial: $145.00 per hour
Non-Profit: $110 per hour
Residential: $100 per hour
A one hour minimum applies.