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Managed Services

Whether your environment includes hundreds of networked computers in multiple locations or one home laptop, Managed Services provide you with real-time preventative maintenance and expert support should a problem occur. We monitor the health of your computers and peripherals and respond within minutes to keep your systems running as they should. We have no access to your screen or data without your authorization each time.

HOW DO MANAGED SERVICES WORK?

In most cases, we can update your software, perform hard drive maintenance, and ensure that your antivirus and backups are working without additional charges and without disrupting your workflow. Most issues are resolved in less than an hour and at no additional cost to you. When we do need to visit to repair or replace a hardware item, we offer a discounted rate to our Managed Services clients.

WHAT DO MANAGED SERVICES COST?

Managed Services Monthly Subscriptions:
• Basic (includes antivirus) $85
• Advanced (antivirus and cloud backup) $115
• Server (antivirus and cloud backup) $175
• Peripherals (printers, switches) $12.50

COMPREHENSIVE MANAGED SERVICES

If you prefer one-priced support of your computers, whether we repair remotely or need to visit your location, the following monthly rates apply:
• Comprehensive Basic (includes antivirus and all labor for repairs) $150
• Comprehensive Server (includes antivirus, cloud backup and all labor for repairs) $300
There are no labor charges to maintain or repair computers and networks covered under our Comprehensive Program.